@inproceedings{wang-etal-2012-utility,
    title = "The Utility of Discourse Structure in Identifying Resolved Threads in Technical User Forums",
    author = "Wang, Li  and
      Kim, Su Nam  and
      Baldwin, Timothy",
    editor = "Kay, Martin  and
      Boitet, Christian",
    booktitle = "Proceedings of {COLING} 2012",
    month = dec,
    year = "2012",
    address = "Mumbai, India",
    publisher = "The COLING 2012 Organizing Committee",
    url = "https://aclanthology.org/C12-1167/",
    pages = "2739--2756"
}